Microsoft Corp completed its acquisition of Nuance Communications Inc, a leader in conversational AI and ambient intelligence across industries including healthcare, financial services, retail and telecommunications.
Today businesses are running out of security basics and cloud solutions prior to the establishments. This is costing even the settled organizations where they are stepping back due to the lack of AI solutions. The significant and strategic acquisition will bring together Nuance’s best-in-class conversational AI and ambient intelligence with Microsoft’s secure and trusted industry cloud offerings.
Driven by a shared vision to build outcomes-based AI, Microsoft and Nuance will enable organizations across industries to accelerate their business goals with our security-focused, cloud-based solutions infused with powerful, vertically optimized AI. The acquisition will help customers benefit from the enhanced consumer, patient, clinician and employee experiences, and ultimately improved productivity and financial performance.
This powerful combination will help providers offer more affordable, effective and accessible healthcare, and help organizations in every industry create more personalized and meaningful customer experiences. I couldn’t be more pleased to welcome the Nuance team to our Microsoft family. – Scott Guthrie, executive vice president, Cloud + AI Group, Microsoft
Mission to empower
As digital transformation accelerates, organizations in every sector across the globe can address challenges that will have a fundamental impact on their success. They will be able to reduce clinician burnout and enhance early detection and treatment of disease in healthcare to create personalized customer experiences and support employees’ productivity and well-being in financial services, retail and telecommunications.
Microsoft and Nuance cloud-based AI solutions can help meet business goals and address organizations’ most pressing needs. In addition, Microsoft and Nuance can strengthen organizations’ ability across industries to scale their impact by offering the services consumers, patients and employees rely on, when or where they need them.
Mark Benjamin, CEO of Nuance said that combining the power of Nuance’s deep vertical expertise and proven business outcomes across healthcare, financial services, retail, telecommunications and other industries with Microsoft’s global cloud ecosystems will enable us to accelerate our innovation and deploy our solutions more quickly, more seamlessly and at greater scale to solve our customers’ most pressing challenges.