What is Virtual Healthcare? Benefits| Challenges | Top Players

Virtual Healthcare

We all know the dark days during the outbreak of COVID-19. The shortcomings in the healthcare system enhanced the idea of medical software development and boosted the appeal of virtual healthcare companies.

Due to the benefits of Virtual Healthcare, it is gaining popularity.  But with the benefits there are also challenges in virtual healthcare which still needs to be worked upon.

However, It is gaining momentum and there are several healthcare companies that are going strong even in 2023. In this blog, we will explore the benefits and challenges of virtual healthcare, as well as some of the top players in the Industry.

What is Virtual Healthcare?

The delivery of services and information to patients through the use of digital technology, such as videoconferencing, smartphone apps, and remote monitoring equipment, is referred to as virtual healthcare. It is also known as telemedicine or telehealth.

For those who reside in rural areas or have mobility or transportation issues, this system makes it possible for patients to contact  healthcare providers without having to physically visit a healthcare institution

Now, let us learn more about it’s benefits.

Benefits of Virtual Healthcare:

Greater access to healthcare

One of the first benefits of virtual healthcare is that it can assist in overcoming the geographical and transportation obstacles that some people face while trying to get healthcare. Without leaving their homes, patients in remote places or those who are unable to travel due to mobility or transportation issues can receive care.

Improved patient outcomes

 It can provide patients with more frequent and convenient access to healthcare services, which can lead to better health outcomes. For example, remote monitoring devices can allow patients with chronic conditions to receive regular check-ins from their healthcare providers, which can help to prevent complications and hospitalizations.

Reduced healthcare costs

Thirdly, patients without health insurance or with high deductibles may find that this system is less expensive than traditional in-person care. Additionally, by lowering the need for hospital stays and ER visits, It can aid in lowering healthcare expenses.

Increased patient involvement

Lastly, patients’ involvement in their own healthcare can be improved with the use of this system. For instance, people can manage their health better and interact with healthcare professionals more effectively by using smartphone apps that let them track their symptoms and medications.

Now, as already mentioned every industry has its own challenges. Let us look into some of the challenges in virtual healthcare.

Challenges in Virtual Healthcare:

  • Limited physical examination: The limited ability to perform a physical examination on the patient is one of the main issues. This might make it challenging for medical professionals to correctly diagnose and treat some illnesses.
  • Technical challenges: Some patients may find it challenging to use the system since it requires dependable internet connections and compatible gadgets. Technical issues can also cause frustration and lower patient satisfaction during virtual appointments.
  • Security issues: Transmitting private medical data online via this system might be risky for security  if it is not adequately secured. The security and confidentiality of patient information must be maintained by healthcare practitioners.

Top Players  :

Teladoc Health: Teladoc Health is one of the largest healthcare companies in the world, offering a wide range of healthcare services, including virtual visits with healthcare providers, remote monitoring for chronic conditions, and mental health services.

One Medical: One Medical is a membership-based primary care provider that offers healthcare services. One Medical offers in-person and virtual care visits and charges an annual fee to patients who choose to use the service. One Medical is well-positioned to gain brand loyalty for both its in-person and virtual care offerings by providing direct-to-consumer services.

Mantra Health: Mantra health is a mental health clinic for young adults Since 2019, university counselling centers have relied on Mantra Health to track student symptoms, promote collaboration for on-campus care teams and utilise reporting. Students can also access a patient portal for video appointments, 24/7 messaging, progress tracking and personalised treatment.

MDLive: MDLive provides telemedicine services to patients across the United States. The platform allows patients to connect with healthcare providers for video visits and offers a variety of healthcare services, including primary care, mental health, and dermatology.


The growth of these healthcare companies and industries will play a big role in the future as it is evolving each day. Also, the future of healthcare will almost certainly be a hybrid paradigm in which patients receive a combination of virtual and in-person care. Let us keep ourselves updated each day to accept such amazing tech gifts in the future.

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